FREQUENTLY ASKED
QUESTIONS
Here you can find answers to common questions about connections, servers and using SERGVPN.
About SERGVPN
What is SERGVPN?
SERGVPN is an Android application that automatically finds an available VPN server, establishes a connection and switches to another server if the active connection stops working.
Do I need to choose a VPN server manually?
No. SERGVPN is designed to check available servers and select a working connection automatically.
What happens if the current server stops working?
SERGVPN monitors the active connection. If it stops working, the app can switch to the next available server.
Is SERGVPN only available for Android?
The current version of SERGVPN is designed for Android. The official APK will be published on the download page.
VPN and servers
Why can connecting sometimes take a while?
The app needs to find an available server, check the connection and complete the VPN connection process. The time required can vary depending on your network, server availability and current connection conditions.
Why does SERGVPN check multiple servers?
A server appearing in the list does not necessarily mean that it is currently reachable. SERGVPN therefore performs checks before using a connection.
Can the app reconnect automatically?
Yes. If the active connection stops working, SERGVPN can attempt to use the next available server.
Do I need an internet connection before starting the VPN?
Yes. An existing internet connection is required so the app can obtain the necessary information, check servers and establish a VPN connection.
Application
Where can I download SERGVPN?
The official APK will be published on sergvpn.com/download/. The APK has not been released yet.
Why does Android display a VPN connection request?
This is an Android system mechanism. Before creating a VPN interface, the operating system asks for the user's permission.
What is the current app version?
The current version shown on the website is SERGVPN 2.0.55.
Contact support
If your issue is not covered above, send us a message using the support form.